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20.02.2026
KLM BlueBiz: innovative loyalty programme for companies
This way both travellers and companies benefit: BlueBiz
is the new bonus programme from KLM, which allows you to
collect both miles and company incentives with every flight.
KLMs BlueBiz is a bonus system that has been created
especially for companies. BlueBiz is simple and free of
charge. The company receives Blue Credits for any flights
with KLM or a partner company connected to BlueBiz, and
from the very first flight onwards, with no need to achieve
a minimum turnover first. And whilst the company benefits
from Blue Credits, the traveller collects miles for the
KLM frequent flyer programme, Flying Dutchman at the same
time. This means: in addition to the Blue Credits credited
to the companys account, every traveller receives FD miles
for his/her private miles account as well.
With the accumulated Blue Credits the company can purchase
Award Tickets on the full range of flights with KLM (and
on codeshare flights). One Blue Credit is worth one Swiss
Franc. Blue Credits are only valid for the full purchasing
price (no partial payment). It is possible to book Award
Tickets at the BlueBiz Service Desk (0848 556 222) only.
Alternatively, the credits may be used to acquire the attractive
KLM PLUScard. With this card (available for 220 Blue Credits),
the holder has access to over 100 KLM lounges as well as
those of Northwest Airlines in the USA. Convenient check-in
at the Select Class resp. Business Class counter is included.
Flights with KLM, Northwest Airlines and/or their partners
as long as at least one KLM flight number is on the itinerary
count for this loyalty programme. Very important: for every
booking made in your CWT branch, enter your BlueBiz number
(company) and Flying Dutchman number (individual traveller),
so that Blue Credits and miles can be registered. Credits
cannot be made retrospectively for administrative reasons.
Become a member for free
You register with BlueBiz via internet: www.klm.ch (under
BlueBiz). Each company receives a BlueBiz number that is
valid for all employees. With every booking, the company
gets so-called Blue Credits. The number of credits received
depends on the distance flown and the booking class. Your
account status can be checked online at any time. Companies
that already have an incentive programme with KLM unfortunately
may not take advantage of BlueBiz.
50 Blue Credits to get you startet
For new members booking a first flight with KLM by 30 April
2004, there are 50 Blue Credits to get you started.
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20.02.2026
Directory 2004 - the whole world of the Steigenberger Hotel
Group at a glance
With six new hotels and an updated brand portfolio the Steigenberger
Hotel Group is launching its new 2004 Directory. Over a total
of 112 pages the Frankfurt-based hotel group presents 79 hotels
in Germany, Austria, Egypt, Holland and Switzerland and bids
farewell to the two brands “Maxx” and “Esprix”.
The directory sees the introduction of a new destination -
Munich - and the welcome return of Dessau und Halle-Neustadt.
The new Steigenberger Hotel Directory 2004 has just been
published in its successful compact pocket format. The Steigenberger
Hotel Group uses a combination of text and pictures to present
its portfolio at a glance, and is written in both German
and English. This year’s edition serves an additional
purpose: it communicates the new brand strategy, which comes
into operation from 15th April 2004 and concentrates on
the successful brand-duo of Steigenberger Hotels & Resorts
and InterCityHotels.
The Steigenberger Esprix and Steigenberger Maxx concerns
in Berlin-Potsdam, Celle, Deidesheim, Dortmund, Frankfurt,
Frankfurt-Langen, Hahn, Jena, Speyer, Zingst and the Austrian
city of Linz have already been integrated into the two key
brands in the new Directory. Thus, the Directory 2004 presents
50 hotels from the Steigenberger Hotels & Resorts brand
and 29 InterCityHotels. It also introduces the new company
logo of the Steigenberger Hotel Group.
Apart from the revised brand structure there are other
noteworthy changes to report in the Portfolio:
The Steigenberger Airport Hotel in Frankfurt is back in
business with a new five-star rating following major renovation
and extension work. The Steigenberger Hotel Metropolitan
in Frankfurt opened in September 2003, and in January 2004
it was also awarded a five-star rating for the first time.
With three new InterCityHotels in Düsseldorf, Munich
and Hamburg, the hotel group has increased its presence
in Germany’s main cities. Dessau and Halle-Neustadt
are now also represented following the re-opening of both
the Steigenberger Hotel Fürst Leopold and the InterCityHotel
Halle-Neustadt.
A foldaway map on the inside cover of the new directory
gives a quick and practical overview of all hotel locations.
The hotels are listed in alphabetical order according to
their location. Each hotel then has its own page with text
and photograph. The individual presentation of each hotel
is subdivided into five categories: Location, Rooms, Gastronomy,
Facilities and Wellness.
As well as indicating the main features of each of the
79 Steigenberger Hotels & Resorts and InterCityHotels,
the Directory also contains information about future openings
and projects, the Steigenberger Award Programme, corporate
rates within the Steigenberger Business Programme, and special
child concessions. Furthermore it tells the reader about
partnerships with the frequent flyer schemes of international
airlines, whereby Steigenberger guests are able to collect
air miles during their hotel visits. The Directory directs
readers to two websites, www.steigenberger.de and www.intercityhotel.de,
and to the central booking service offered by Steigenberger
Touristik Service. It ends with a general list of addresses
for Steigenberger corporate sales and a list of booking
lines for SRS-WORLDHOTELS.
To request a catalogue, please contact: Steigenberger Touristik
Service Lyoner Strae 40, D-60528 Frankfurt/Main, Tel.:
00800 78 46 83 57, Fax: +49 (0) 69 / 66 56 44 66.
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19.02.2026
InterContinental Hotels & Resorts Named Best in Customer
Satisfaction
InterContinental Hotels & Resorts received what is perhaps
the hotel industry’s highest form of compliment –
recognition for guest satisfaction. It was ranked the top
luxury hotel brand for superiority in customer satisfaction
during the fourth quarter of 2003 by Market Metrix, LLC in
a Market Metrix Hospitality Index survey. InterContinental
Hotels & Resorts edged out the Ritz-Carlton, as well as
the Four Seasons, both which previously ranked in the top
two luxury hotel brands.
“Not only do we ensure guests have a high quality
experience at our hotels, we ensure they have the quintessential
‘InterContinental’ experience,” said Jeff
Senior, vice president of brand management, InterContinental
Hotels & Resorts, The Americas. “InterContinental
takes pride in providing consistent, superior service in
a luxurious environment – we are thrilled about this
most recent recognition for the brand.”
InterContinental Hotels & Resorts has been the preferred
hotel brand for international travelers for nearly 60 year
and is committed to meeting the needs of today’s travelers
worldwide. InterContinental offers the services and amenities
specifically designed for the international business traveler
and has mastered the delicate balance between providing
consistent, superior service, while also capturing the local
flavor of the city where each hotel is located. InterContinental
continues to expand in key destinations around the globe.
The Market Metrix Hospitality Index is a quarterly customer
satisfaction report of hotel, airline and car rental companies
based on 35,000 in-depth interviews of customers of 135
hotel brands, 25 airlines and 11 car rental companies. The
MMHI ranks top hospitality brands by industry and in categories
such as luxury, mid-price and economy.
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18.02.2026
American Airlines Adds Second Daily Flight From Los Angeles
to London
American Airlines will add a second daily nonstop flight from
Los Angeles to London's Heathrow Airport for the spring through
fall travel season - one of several schedule additions the
airline is making in Los Angeles, including new nonstop service
to Tokyo Narita Airport.
American's additional flight to London Heathrow will begin
on April 4 and operate through Oct. 30. The airline will
use Boeing 777 aircraft on the routes featuring American's
Flagship Suite with 16 fully reclining leather seats in
First Class, 35 seats in Business Class, and 194 seats in
the Main Cabin arranged in American's exclusive "More
Room Throughout Coach" seating configuration. All three
classes will offer American's International Flagship Service,
providing a high level of in-flight comfort and service
to passengers.
As previously announced, American will also begin flying
between Los Angeles and Tokyo's Narita Airport on April
4 with one daily nonstop flight in each direction. The Tokyo
route - to be operated year-round - is new service for American
and will be flown with Boeing 777 aircraft, configured in
an 18 First Class, 42 Business Class, and 163 Coach cabin
seating arrangement. It, too, will feature More Room Throughout
Coach, as well as International Flagship Service in all
three cabins.
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17.02.2026
Rezidor SAS boosts leisure portfolio - Deals signed in Germany
and Malta
Rezidor SAS has signed agreements for two new resorts in Europe;
the Radisson SAS Resort in Sylt, Germany and the Radisson
SAS Golden Sands Resort in Malta. Both resorts are planned
to open mid 2005.
Sylt is a popular seaside resort and is Germany’s
most northernmost island. The Radisson SAS Resort will be
developed in the city of List, in the northern part of the
island. All 184 rooms, including 24 junior suites and 24
suites, will have sea view. A Thalasso Therapy Wellness
Center will be connected to the main building and the resort
will further offer an all day dining restaurant, a bar,
an exclusive Vinothek, 700 square meters of meeting and
conference facilities and a parking.
The 300-room, five star luxury Radisson SAS Golden Sands
Resort on Malta is currently under construction and is situated
on the cliffs overlooking Golden Bay. The resort will further
offer 3 restaurants, a cocktail bar, 2 poolside bars, several
lounges, a ballroom, conference facilities, a business center
and a nightclub. Leisure facilities will include an outdoor
pool complex, an indoor pool with Jacuzzi, a gymnasium,
a spa and wellness center, tennis courts, a full range of
water sports and a private beach.
The development of resorts is in line with the aim of Rezidor
SAS to operate 700 hotels by 2012. Rezidor SAS currently
operates resorts in Egypt, Germany, Northern-Ireland, Malta,
Norway and the United Arab Emirates and will soon open the
Radisson SAS Birdland Resort & Spa in Bük, Hungary.
There are another 4 Resorts under development in Al Quseir
and Hurghada, Egypt; Cavan, Ireland and Mijas, Spain.
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16.02.2026
Swiss: BA collaboration extended to Geneva-London services
Swiss is to offer all its services between Geneva and London
as codeshare flights with its partner British Airways. The
closer collaboration forms part of the bilateral cooperation
agreement recently signed by the two carriers. The new arrangements
will be introduced in two phases: from February 24, all British
Airways flights to London (Gatwick) and all British Airways
CitiExpress services to London (City) will be operated as
codeshares with Swiss; and from the start of the 2004/2005
winter timetable on October 31, British Airways will assume
operating responsibility for all services between Geneva and
London (Heathrow), which will be offered as BA/Swiss codeshare
flights.
British Airways (BA) will operate eight daily frequencies
between Geneva and London (Heathrow) from the start of the
winter schedules on October 31. All these services will
be offered as BA/Swiss codeshare flights. The four daily
Geneva-London frequencies currently operated by Swiss will
be withdrawn. With three further frequencies to London (Gatwick)
and the three flights to London (City), Swiss customers
will thus enjoy a broader range of 14 services a day between
Geneva and London’s three airports.
British Airways currently offers thrice-daily service between
Geneva and London (Gatwick). Under the new codeshare agreement,
Swiss will now also serve London’s second airport.
And London (City) returns to Swiss’s Geneva schedules,
thanks to a new codeshare arrangement with British Airways
CitiExpress.
The new codeshare collaborations will thus offer Geneva-based
customers both a broader and a more varied choice of services
to and from the UK capital.
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