Our Commitment to Success

Creating, maintaining and managing a comprehensive travel and expense management program is a complex undertaking.

Choosing a travel management company shouldn’t be.

What distinguishes us is our approach to travel management. Before we handle even the simplest itinerary we look at the big picture: how to optimize your corporate travel expenses. Whether you’re a corporation with a travel program well in hand, a company just beginning to employ a travel purchasing strategy, or one whose travel program is still a work in progress, our expertise can be put to strategic use for you.

Savings from travel & expense expenditures go straight to your company’s bottom line. To find out how you can begin making savings from sound travel management, contact:

Or:
Carlson Wagonlit Travel
Sales & Account Management Switzerland
Fraumnsterstrasse 16
CH-8022  Zurich
Tel. 01 215 15 50
Fax. 01 210 28 56

Part of Carlson Wagonlit Travel’s ongoing commitment to our customers worldwide is to constantly introduce new, and enhance existing, products and services.

 
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BUSINESS TRAVEL
SERVICES
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 CWT Cairo   NEW!
. CWT @visor
. Price Guarantee
. 24-h Service
. Information Reporting & Analysis
. International Service Standards
. Policy Master
. Bonus Programme
. Alliance Hotel Programme
. Newsletter / Newsfax
. OAG Personal Flight Guide
. Leisure Travel
. Congress & Conference Organisation
. Incentive Travel
.
. Business Travel Glossary
. .
. Web Radar

 

Price guarantee
We guarantee to use the lowest available air fares. Our know-how and experience in the business travel industry as well as our purchasing power put us in a position to serve you in the most professional way.  (Top)
 
24 Hour Service
The 24 h International Travel Assistance gives access to services which have been specifically designed for the business traveller en-route.
Information Reporting & Analysis
Our proprietary Management Information System, using state-of-the-art technology is able to provide corporations with consolidated statistical reports of their travel expenses, covering all information on all trips made by their business travellers worldwide.   (Top)
 
International Service Standards
Being an international company with a worldwide network, Carlson Wagonlit Travel has established international service standards in order to meet the needs of its clients all over the world.   (Top)
 
Policy Master
Our solution for establishing your travel policy and travel guidelines. The key to controlling your travel expenses.   (Top)
 
Bonus Programme
Special features for small and medium sized companies offered in cooperation with Swissair Qualiflyer Group & Partner, Lufthansa, British Airways, Continental Airlines, Cathay Pacific, SBB/CFF/FFS, Europcar, Novotel & Sofitel Hotels Schweiz, McWellness Instant Doctor, CashBack.   (Top)
 
Global Alliance Hotel Programme
Special rates in over 10,900 business oriented hotels worldwide.   (Top)
 
CWT @visor
Electronic Order System.  CWT recently introduced an electronic order system for all travel requirements, allowing processing of information requests and orders via
e-mail. With @visor, a simple and user-friendly tool, it is now possible to place travel orders using Internet instead of phone or fax. This new system establishes permanent interactive communication between the traveller and their CWT point of sale. Major client companies currently use CWT @visor, which already deals deal with over 300 requests a day. A multilingual version (French, English and Italian) is available in several EMEA countries plus Canada.  (Top)
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Newsletter/News Fax
Interesting information and news about the travel industry.    (Top)
 
OAG Pocket Flight Guide
Pocket flight guide with schedules from/to Europe/Africa/Middle East to/from the rest of the world (4x yearly).   (Top)
 
Leisure Travel
We organise your private travel in the same professional manner as your corporate travel.   (Top)
 
Congress & Conference Organization
Organizing a congress or conference requires time and attention to detail. Take advantage of Carlson Wagonlit Travel’s experience and its team of specialists familiar with your needs and expectations.   (Top)
 
By using a competent professional conference organiser, you increase the time available to focus your own efforts on the core aspects of your company’s business.   (Top)
Contact:
Carlson Wagonlit Travel 
Congress Department
Rue du Nant 5
1207 Genve
Tel. 022 737 22 70
Fax. 022 737 22 71
 
Incentive Travel
Carlson Wagonlit Travel’s unit "Special Travel Switzerland" is specialised in organizing group travel which cannot be found in an ordinary brochure. Our proposals are custom made and cannot be bought elsewere. We would be pleased to put together a proposal to meet your needs:   (Top)
 
Contact: 
Carlson Wagonlit Travel
Rue de la Mercerie 12, CP 2500
1002 Lausanne
Tel. 021 340 64 84
Fax: 021 340 64 50
Business Travel Glossary

 

BSP : Bank Settlement Plan
Compensation organisation between airlines members of I.A.T.A, which collects all  payments by travel agents.  (Top)
 
Business Travel Center (BTC)
Travel agency created to manage a large number of corporate clients equipped with the latest technology.   (Top)
 
Commission
Percentage of sales price that vendors pay travel agencies for selling their services.   (Top)
 
CRS
See GDS.   (Top)
 
Fee-Based Pricing or Management Fee
An approach to travel agency compensation by which a corporate client pays an agency for services it receives according to an agreed-upon schedule, normally out of commission revenues generated by corporation’s business.   (Top)
 
Frequent Flyer Programs (FFP)
Loyalty program created by most of airlines to encourage their business clients with free tickets according to their mileage.   (Top)
 
Global Distribution System (GDS)
Computerized reservation system that links terminals used by travel agents and lists reservation database from numerous vendors (airlines, hotels, car rental companies ...) in multiple countries; typically, they are jointly owned by several airlines from different countries.   (Top)
 
Implant or on-site agency
A travel agency located at the client’s site or Headquarters to exclusively serve its employees’ travel operations.   (Top)
 
Management Fee
see fee-based pricing   (Top)
 
Profile
With regard to travel reservations, detailed information on the traveller kept on file by a travel supplier, such as the company the traveller works for and special requests for his trip or hotel stay.   (Top)
 
Satellite Printer Ticket (STP)
A ticket printer operated from a remote site. STPs usually are owned by travel agencies and stationed at publicly available sites or at corporate client locations.   (Top)
 
Transaction Fee
see fee-based pricing   (Top)
 
Travel Manager
In a company, person in charge of organisation and control of corporate travel.   (Top)
 
Travel Policy
A corporate document including all the authorizations and rules allowed to its employees regarding business travel.   (Top)