16.12.2025
Stay in contact with your family or office on Scandinavian
Airlines long-haul flights
Effective March 2005, Scandinavian Airlines will be the
first airline in the world to be able to offer its passengers
the possibility to connect to the Internet onboard using
wireless broadband on all of the airline's long-haul aircraft.
This possibility is already available on two Airbus 340
aircraft that serve Scandinavian Airlines intercontinental
destinations and as of mid-February it will be available
on all flights to Asia and Seattle.
The service, SAS Net Access, is available throughout the
cabin and is provided by the company Connexion by Boeing.
The cost is USD 29.95 for an entire flight or USD 9.95 for
30 minutes plus 25 cents for each additional minute. Members
of SAS EuroBonus can pay for the service using points, but
it is also possible to use most credit cards.
Since the connection is wireless, it requires that the
computer being connected has a network card that enables
wireless connections (WLAN) and which supports as a minimum
the standards 802.11a, b or g. Those who connect to their
company's internal networks using VPN (Virtual Private Network)
will be able to do so onboard. PC power outlets are already
available for passengers traveling in Business Class and
Economy Flex.
"We want to be able to offer our customers choices
for their journeys. The customer must have the possibility
to use the time on board for such activities as working,
stay in contact with friends and family or relaxing. When
new technology enables it, it is our ambition to be one
of the first to meet the customer's needs," says Lars
Lindgren, Head of Scandinavian Airlines International. |
14.12.2025
The Star Alliance Network Launches Global Interline E-Ticket
Star Alliance announced the launch of its global interline
e-ticket product. Following an extensive testing schedule,
interline e-ticket is now being rolled out across the member
carriers. Air Canada and Lufthansa was the first pair to
launch in November. ANA and United are coming online this
month, with Air Canada and Air New Zealand due in January.
In addition to these launches, the following Star Alliance
member carriers already offer interline e-ticket:
• Air Canada - Lufthansa - United
• Austrian - Lufthansa
• Lufthansa - Scandinavian Airlines
• Scandinavian Airlines - Spanair
• United -US Airways
All other e-ticket pairings will become live as part of
the Star Alliance global interline e-ticket roll out, which
will be completed by the end of August 2005. At that point
customers can travel across the entire Star Alliance Network
using one single e-ticket.
From a technical standpoint, all the information contained
on a paper ticket is stored in an electronic form in an
airline’s e-ticket database. The crucial part is exchanging
this e-ticket information with other airline systems, through
an agreed message format. Using the Star Alliance infrastructure,
StarNet, one single standard has been developed for exchanging
e-ticket information between the individual member carrier’s
systems. The advantage of this, versus individual bilateral
links, is that new members or changes in the system can
be integrated more easily and quickly.
“Global interline electronic ticketing is a further
example of how Star Alliance can help reduce complexity,
while at the same time improve customer service and drive
down costs for our member carriers”, said Jaan Albrecht,
CEO, Star Alliance.
With interline electronic ticketing, frequent fliers no
longer have to worry about waiting for tickets to arrive
by post, queuing to collect tickets at a counter, nor can
tickets get lost. Furthermore, travelling on e-tickets also
speeds up check-in and boarding.
For the member carriers, electronic ticketing allows them
to lower their distribution costs. According to IATA, ticketing
costs for a paper ticket average between seven and nine
US Dollars, whereas an electronic ticket only averages two
US Dollars. Moreover, it also simplifies many of the airport
processes as well as revenue accounting which also lower
costs.
Star Alliance was established in 1997 as the first truly
global airline alliance to offer customers global reach
and a smooth travel experience. The members are Air Canada,
Air New Zealand, ANA, Asiana Airlines, Austrian, bmi, LOT
Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore
Airlines, Spanair, Thai Airways International, United, US
Airways and VARIG Brazilian Airlines. The member carriers
offer more than 14,000 daily flights, serving 772 destinations
in 133 countries. |