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Week 51: 15. - 21. December 2003
19.12.2025 Scandinavian Airlines first with check-in via speech recognition
18.12.2025 Lufthansa resumes services to Kuala Lumpur in the 2004 summer timetable
17.12.2025 EAE resumes morning flights: New morning air service Geneva - Cologne three times a week
17.12.2025 SIA Features The Widest Economy Class Seat In The Sky
16.12.2025 SRS-Worldhotels Specials: Local Traditions Take Center Stage in Christmas and New Year’s Packages at SRS-Worldhotels Across Europe
15.12.2025 American Airlines in cooperation with SN Brussels Airlines to expand at Brussels with new service to New York JFK Airport

19.12.2025
Scandinavian Airlines first with check-in via speech recognition

2.8 million travelers now have the option of checking in on Scandinavian Airlines with the help of a mobile phone and a speech recognition
service called Voice Check-in. Scandinavian Airlines thereby becomes first in the world to offer customers a reminder by SMS and then the possibility to check in via speech recognition.

The traveler subscribes to a "check-in notification" in her/his profile at scandinavian.net and inserts a mobile phone number and a SAS EuroBonus or Travel Pass card number there. About 22 hours prior to departure these travelers receive an SMS to their mobile phone informing them that the flight is now open for check-in via speech recognition or the Internet.

Travelers who call the Voice Check-in service answer a few simple questions, such as whether they prefer an aisle or window seat. In the dialogue the mobile phone number functions as the key to the
reservation. When the check-in process is completed confirmation is sent via SMS to the traveler's mobile phone.

Travelers who prefer to check in via the Internet can choose a seat on the site and, when holding a ticket that permits booking changes, can also opt to check in for an earlier or later flight if space is available.

"By being ready to fly when they arrive at the airport, travelers avoid any queues, says Martina Samuelsson, responsible for self-service on- ground at Scandinavian Airlines. Our aim is to simplify travel and give the customer freedom of choice regarding how and when he/she wishes to check in."

After the check-in, travelers with hand baggage only can go directly to the gate at the airport. Travelers with checked baggage are issued with baggage tags by an SAS Self Service automat.

The language used in the speech recognition service - Danish, Norwegian, Swedish or English - is determined by the country code of the mobile phone number. The caller can change the Danish, Norwegian or Swedish dialogue to English if desired.

Voice Check-in is initially available for all SAS flights within Scandinavia/Finland and from Scandinavia to the rest of Europe. The service can be used by all travelers with an SAS EuroBonus card or Travel Pass when traveling with up to two pieces of baggage in addition to hand baggage.

18.12.2025
Lufthansa resumes services to Kuala Lumpur in the 2004 summer timetable

"Selamat Datang - Welcome to Malaysia!" This warm greeting awaits Lufthansa passengers as of next March. With the introduction of the summer timetable on 28 March 2004, Lufthansa will be offering four flights a week to Kuala Lumpur. The service will be operated by a Boeing 747-400 and include a stopover in Bangkok.

"The key growth markets of the future are in Asia - that's where it's all happening. Malaysia is an increasingly important trading partner for many companies, particularly in Germany. Thanks to its strategic location, Kuala Lumpur has become one of the key international trade and business centres in Asia, which is why we want to offer our passengers even better connections to the region," says Ralf Teckentrup, Executive Vice President Network Management, IT & Purchasing, explaining Lufthansa's decision to resume services to the Malaysian capital.

The new service to Kuala Lumpur will operate on Tuesdays, Wednesdays, Fridays and Sundays. A Boeing 747 with the flight number LH 782 will take off from Frankfurt at 20.20 hrs and - after a stopover in Bangkok - reach its destination on the west coast of the peninsula of Malaysia at 21.05 hrs. Return flights will take off at 21.05 hrs, make a stopover in Bangkok, and arrive in Frankfurt at 5.20 hrs.

Kuala Lumpur's progressive outlook is reflected in the city's stunning, ultra-modern architecture. The Petronas Towers dominate the skyline. At a height of 453 metres, the 88-storey twin towers are currently the world's tallest free-standing building. The Malaysian capital also has an efficient and modern integrated transport system. The world's leading airlines fly to Kuala Lumpur International Airport, which went into operation in 1998. From the capital, rail and road links provide rapid access to neighbouring cities and other parts of the country. In addition, Kuala Lumpur is linked to one of the country's largest seaports, Port Klang.

For holidaymakers, Kuala Lumpur and Malaysia are always worth a visit. The Malaysian Grand Prix is a special highlight of the season for Formula 1 fans. Some 130,000 spectators can watch the race live on the world championship circuit, which at 16 metres across, is the world's widest, and experience the thrill first hand. For nature-lovers, Malaysia's national parks and wildlife reserves are a dream come true. With more than 14,500 types of flowering plants and trees, 600 species of bird and 210 species of mammal, Malaysia's tropical rainforest is the richest and most intact ecosystem in the world.

Lufthansa served Kuala Lumpur until the end of the Nineties. Flights were suspended on 31 August 2026 in the wake of the Asia crisis.

17.12.2025
EAE resumes morning flights: New morning air service Geneva - Cologne three times a week
Starting on 7 January 2004, EAE, an airline specialising in business travel, will be offering once again a morning flight between Geneva and Cologne. Flight EA 801 will leave Cologne at 6:40 a.m. and will arrive in Geneva at 8:25 a.m., three times a week: on Tuesdays, Wednesdays and Thursdays. The return flight EA 802 will take off from Geneva at 8:55 a.m. and land in Cologne at 10:40 a.m. Passengers from Geneva will then have excellent onward connections to Wroclaw and Poznan.

EAE has been flying the Geneva-Cologne route since November 2002. Its evening flight will continue to operate 5 times a week. Flight EA 807 leaves Cologne at 4: 55 p.m., reaching Geneva at 6:35 p.m. The return flight EA 808 leaves Geneva at 7:10 p.m. and arrives in Cologne/Bonn at 8:45 p.m..

Passengers who book in advance can take advantage of EAE’s special tariff between Cologne and Geneva. Singles are available from 66 euros (in Switzerland, from 118.50 CHF), including taxes.

17.12.2025
SIA Features The Widest Economy Class Seat In The Sky

Passengers flying Singapore Airlines’ (SIA) new Executive Economy Class on the A345LeaderShip will experience the industry’s widest economy class seats at 20”. The seats also come with a larger personal monitor at 9", laptop power supply, and many luxuries not usually available in standard business class.

The new cabin is scheduled to launch onboard SIA’s A345LeaderShip aircraft that will operate the world’s longest non-stop commercial flight from between Singapore and Los Angeles on 3 February 2004.

Designed to keep globetrotters comfortable throughout the unprecedented 16 to 18 half-hour flight between Singapore and Los Angeles, the Executive Economy seats feature an expanded seat pitch of 37”, a seat-back recline of 8”, a leather adjustable headrest, and extended leg and foot rests. A personal video monitor provides access to more than 250 on-demand entertainment options. AC power supply outlets are also available in the seats, enabling customers to power their laptops throughout the flight.

The Executive Economy seats are positioned in a spacious 2-3-2 configuration. With just 117 such seats available on the A345LeaderShip, it delivers a premium travel experience to the business traveller.

The new cabin will also feature the first in-flight lounge available in Economy Class, offering passengers an area to socialize, stretch their legs and help themselves to snacks and beverages.
SIA’s A345LeaderShip is the latest aircraft type to join the airline’s fleet. The ultra-long range aircraft will operate non-stop between Singapore and Los Angeles in February 2004 and then non-stop between Singapore and New York in August 2004. The aircraft cabin was designed, with just 64 Raffles (business) Class and 117 Executive Economy Class seats, to offer customers greater comfort on the non-stop service.

16.12.2025
SRS-Worldhotels Specials: Local Traditions Take Center Stage in Christmas and New Year’s Packages at SRS-Worldhotels Across Europe

SRS-Worldhotels members throughout Europe are packing plenty of local tradition into their Christmas and New Year’s packages this season. Each of these authentic and charmingly unique holiday celebrations will leave guests with memories they will cherish for a lifetime.

A Bavarian Christmas: The Palace hotel in Munich is offering a three-night package that includes a welcome holiday punch, a Christmas gift and a traditional Bavarian veal sausage breakfast
at the Spatenhaus near the Opera. Guests also enjoy complimentary use of the hotel's sauna and fitness facilities. The offer is valid from December 20, 2025 to January 11, 2004, and starts at 440 Euros.

La dolce vita: The Grand Hotel Terme Trieste & Victoria in Abano Terme is offering a package full of Italian holiday tradition. It includes three nights’ accommodations, full board, and access to the hotel's own thermal spa or fitness center. Organized excursions let visitors explore local festivities, including the international manger exhibition in Verona's Arena, or the natural beauty of the surrounding mountains. A festive dinner will be served on Christmas Eve. The package price starts at 419 Euros.

Irish Christmas at the Davenport Hotel in Dublin includes a traditional Christmas Eve celebration, complete with mulled wine
and delicious Christmas pastries. Carolers provide a festive background for a four-course dinner served at Lanyons Restaurant. A champagne breakfast typical of the region is served and Santa pays a surprise visit on December 25th. Later, guests are treated to an eventful evening including a gala buffet dinner, entertainment and dancing. On the second day of Christmas, visitors are served an Irish breakfast to prepare them for an exciting day at the traditional horse races held in Leopard’s Town. This three-day package is available from 657 Euros in a single room. Guests may also opt for a two-day Christmas package from 495 Euros.

According to an old saying, the way you celebrate New Year’s Eve will determine how you spend your entire new year. If this is the case, the guests of the Husa Princessa in Madrid will enjoy a lovely and exciting 2004. Visitors experience the arrival of the new year from a bird’s-eye perspective during a 15-minute helicopter ride. The New Year´s Eve Package also includes a onenight stay, a buffet breakfast, welcome gift, drink at the Piano Bar and complimentary use of the Health Club. Rates start at 313 Euros in a single and 430 Euros in a double room.

Portugal’s Algarve is renowned for Fado and rich port wine. For New Year’s Eve, the Algarve Casino hotel is a haven for gourmets with an array of culinary delights: the three-day package for two includes a buffet breakfast, a bottle of Portuguese sparkling wine as a welcome gift, a New Year’s cocktail, and dinner at the wellloved local restaurant Amendoeiras. The package is available from 640 Euros for two New Year’s guests.

More SRS-Worldhotels Christmas and New Year’s packages are available in the following cities: Abano Terme, the Algarve, Augsburg, Berlin, Bremen, Celle, Dublin, Erfurt, Frankfurt, Freiburg, Gelsenkirchen, Goettingen, Hamburg, Kassel, Kiel, Madrid, Magdeburg, Munich, Napoli, Nuremberg, Paris, Riga, Rimini, Rostock, Schwerin, Stockholm, Stralsund, Stuttgart, Ulm, Vienna, Weimar, and Wuppertal.

15.12.2025
American Airlines in cooperation with SN Brussels Airlines to expand at Brussels with new service to New York JFK Airport
American Airlines in cooperation with codeshare partner SN Brussels Airlines is to begin a new daily nonstop service to New York's John F. Kennedy International Airport from Brussels. American, the world's largest airline already provides daily nonstop service to Chicago O'Hare International Airport from Brussels. Services to New York begin in May 2004.

With the new service American expands its relationship with SN Brussels Airlines. Belgium's premier international airline will place its own airline code on the new flight. American and SN Brussels currently have a codesharing agreement on the Chicago to Brussels flight and on connecting service via Brussels to key business and leisure destinations throughout Europe and Western Africa. Frequent flyers can earn mileage credits and redeem award travel under American's AADVANTAGE and SN Brussels' Privilege program whenever flying on services operated by the other carrier.

"This additional transatlantic service from Brussels underlines American's commitment to our European customers and builds on our already successful partnership with SN Brussels," said Craig Kreeger newly appointed Vice President Europe & Asia for American Airlines. "Our New York JFK service adds another important US gateway for passengers originating in Belgium or joining American's transatlantic flights from the many connecting services offered by our partner, SN Brussels, across Europe and Africa."

Belgium has been part of the American Airlines system since 1989 when the airline began serving Chicago. American's codeshare agreement with SN Brussels was initiated in May 2003 and offers customers the opportunity to fly beyond Brussels to important European destinations such as Milan, Munich and Vienna as well as strategic destinations in Africa, including Dakar and Kinshasa.

Conversely, SN Brussels customers are able to travel to major metropolitan areas in the United States such as Denver, Detroit, Houston and Minneapolis/St. Paul via Chicago. Customers will also be able to connect to cities like San Diego, San Francisco and San Jose, Calif. as well as Caribbean destinations via New York.

"Thanks to this new codeshare agreement with American Airlines, the world's largest airline, we offer our clients not only a direct link to New York but also smooth travel solutions to the entire US East Coast", said Executive Chairman Rob Kuijpers of SN Brussels Airlines. "With this new route we further connect the huge network of American Airlines with our own dense European and African flight schedule."
American's new daily service from New York will be flown onboard a Boeing 767-300 aircraft with seating for 30 Business Class and 182 Economy Class passengers. As with all flights to Europe, Economy Class passengers will enjoy American's More Room Throughout Economy seating that offers additional legroom between seat rows.

          


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