| Dear Carlson Wagonlit Travel Customer,
we would like to inform you about the Regulation (EC) N°
261/2004, establishing common rules on compensation and
assistance to passengers in the event of denied boarding
and of cancellation or long delay of flights. This regulation
has become effective on 17 February 2005.
Please find here an overview on the most important rules:
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Your Carlson Wagonlit Travel Team |
